Less downtime
Proactive servicing catches worn rollers, fusers and faults before they stop you printing.
Service
Onsite Printer Maintenance & Service Contracts
A printer that fails mid-deadline costs far more than the repair. Comsys Technologies offers onsite maintenance and service contracts that keep your printers and copiers running — with scheduled servicing, priority response and predictable costs across Auckland.
／ 01
What a contract covers
- Scheduled preventative maintenance visits
- Priority onsite response when something breaks
- Parts and labour covered under the plan
- Firmware, driver and settings upkeep
- Consumable checks and replenishment
- Usage monitoring and reporting
／ 02
Why a contract
Predictable costs
One agreed cost instead of unpredictable break-fix bills.
Priority response
Contract customers jump the queue when an urgent fault hits.
／ 03
For fleets of any size
From a couple of office printers to multi-site copier fleets, we tailor the plan and response times to how critical your printing is.
／ 04
Frequently Asked Questions
What’s the difference from break-fix?
Break-fix means you pay per repair and wait your turn. A contract adds scheduled preventative servicing, priority response and predictable costs, so you have far less downtime.
Does it cover parts and labour?
Yes — plans can include parts and labour, and consumables can be added, so there are no surprise bills.
Can you service printers we didn’t supply?
Yes, we maintain most major brands whether or not we supplied the device.
／ More
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